Privacy Policy
Last Updated: May 2026
At Rlx Coffee, we value your trust and are committed to protecting your personal privacy. This Privacy Policy explains how Rlx Coffee LLC (“we,” “us,” or “our”) collects, uses, and safeguards your information when you visit or make a purchase from rlxcoffee.com.
1. Information We Collect
We only collect the minimum amount of information necessary to run our store and serve you. This includes:
Order Information: When you make a purchase, we collect your name, billing address, shipping address, email address, and phone number so we can process, pack, and ship your order.
Payment Data: Your payment details are processed securely and directly through our third-party payment processor (Stripe). We do not store or have direct access to your full credit card numbers.
Optional Marketing Data: If you explicitly choose to opt-in to receive periodic marketing or newsletter emails at checkout or via our signup forms, we collect your email address.
2. How We Use Your Information
We use your information strictly for the following business operations:
Fulfilling, packaging, and shipping your coffee and merchandise orders.
Sending you automated transactional emails, such as order confirmations, tracking details, and copies of your invoices.
Sending you periodic brand updates, coffee education, and special deals—only if you opted-in to receive them. You can unsubscribe from these marketing emails at any time by clicking the "Unsubscribe" link at the bottom of the email.
3. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. We only share your data with trusted service providers necessary to run our business, including:
Our website hosting and e-commerce platform (Hostinger).
Our payment gateway (Stripe).
Our shipping carriers to print your delivery labels and get your coffee to your doorstep.
We may also disclose your information if required to do so by law or to protect our legal rights.
4. Data Security
We take data security seriously. Your information is protected via secure servers and encrypted checkout processes to ensure your personal details remain safe.
5. Contact Us
If you have any questions about this Privacy Policy, your data, or if you would like to be completely removed from our systems, please contact our Concierge Team at concierge@rlxcoffee.com.